Complaints

In the unlikely event you have a complaint with our website or service we would love to hear from you. Your feedback will allow us to make impactful changes to help our users. Your application details is transferred by a secure connection to the lender.

We offer an online journey with the aim to provide you a fast affection solution in finding a suitable Loan. Any concerns you may have please communicate them as quickly as possible by email cs@wuco.co.uk.

We aim to reply to your concern within 24 hours (Monday to Friday) and if necessary we will make you aware the need to communicate to the lender or partner before doing so.

The Financial Ombudsman, details can be found online, alternatively by phone 0845 080 1800 or postal service.

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

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©️ 2022 wucoloans.co.uk. All rights reserved. WUCO Ltd is a registered company in England and Wales Company number 14778492

wucoloans.co.uk acts as a Broker, not a Lender. To operate this service we act as the conduit between the applicant and the lender. For a completed application we receive commissions from the lender, or 3rd party we refer you to. To apply for a Loan though wucoloans.co.uk you must be a UK resident and be able to afford the repayments.

WUCO is a trading style of Cobain Digital Ltd company number 08954504. which is authorised and regulated by the Financial Conduct Authority Permission Number 713027.

Cobain Digital Ltd is regulated as a broker, and not a lender. ICO Organisation name: Cobain Media. ICO Registration Reference: ZA132396

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*All loans are subject to status.

Loans are subject to status and affordability. BEFORE ENTERING INTO ANY CREDIT AGREEMENT PLEASE MAKE SURE YOU CAN AFFORD THE MONTHLY REPAYMENTS. WE RECOMMEND THAT YOU SEEK INDEPENDENT ADVICE IF YOU ARE UNSURE OF ANY OF THE TERMS OF OUR AGREEMENT. Late repayments can cause you serious money problems. For help go to MoneyHelper

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